Terms and Conditions

Bookings and proposals

Website inquiries do not create a confirmed booking. A trip is confirmed only after availability, scope, price, payment terms and cancellation rules are agreed in writing.

Weather and itinerary changes

Malaysia’s monsoon season can affect transport, outdoor access and activity timing. We may adjust routes for safety, comfort or supplier availability while keeping the spirit of the itinerary.

Traveler responsibility

Travelers should carry suitable rain protection, follow local guidance, respect natural environments and disclose any relevant health or mobility needs before confirming a trip.

Limitation

We aim to provide accurate planning support, but travel always involves variables outside our control, including weather, traffic, closures and third-party services.